This book will help mediators incorporate the values and habits of reflective practice into their professional work in order to become resilient, resourceful, and competent practitioners. The second edition includes much more step-by-step instructions, user-friendly tools, worksheets, and practical guides for reflective practice.

About the Author:

Michael Lang is a mediator with more than forty years of experience in the areas of family, workplace, organizational, congregational, and public policy disputes. He is the founding director of the Master of Arts Program in Conflict Resolution at Antioch University.

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