In 'A Guide to Computer User Support for Help Desk and Support Specialists', Fred Beisse provides a comprehensive and practical guide for individuals working in the field of computer user support. This book covers essential topics such as troubleshooting techniques, customer service skills, and technical support strategies. With real-world examples and hands-on exercises, Beisse equips readers with the knowledge and skills needed to excel in help desk and support roles. Whether you are a seasoned professional or just starting in the field, this book is a valuable resource for enhancing your support capabilities.

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Bibliographic Details

Title: A Guide to Computer User Support for Help Desk and Support Specialists
Publisher: Cengage Learning
Publication Date: 2012
Language: English
Binding: Paperback
Edition: N/A.
Condition: Good

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Located in Tulsa, OK, I?m offering gently used college textbooks seeking new owners who want to succeed in college without the distractions of digital formats. Feel free to call me with any questions about the books I have available. Thank you for your interest!

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College Textbook
OK, U.S.A.

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Payment Terms: Payment is required within 7 days of purchase.
Item Condition: All books are used and in good condition, with no missing pages. Some are like new, while others show signs of wear, which is reflected in the pricing accordingly.
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All items will be shipped within 7 business days of receiving cleared payment. Books are securely packaged to prevent damage during transit. Shipping rates are based on the weight of the items and the delivery destination. Insurance is not included by default but can be added upon request at the buyer's expense. I am not responsible for any delays caused by the shipping carrier, and tracking information will be provided once the item has shipped.

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