How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues
Language: English
Published by AMACOM, 2006
- Softcover
- Used

Seller: MERS Goodwill-Kansas City, Blue Springs, MO, U.S.A.MERS Goodwill-Kansas City
AbeBooks seller since May 13, 2026
Condition: Used - Good
£ 1.81
Quantity: 1 available
Add to basketItem description from seller
The book has been read but is in good condition. It has very minimal damage to the cover, including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. The binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, and no writing in the margins. There are no missing pages. See the seller's listing for full details and a description of any imperfections.
Seller Inventory # WMEKV.0814473989.G
- Title
- How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues
- Author
- Don Maruska
- Publisher
- AMACOM
- Publication year
- 2006
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814473989
- ISBN 13
- 9780814473986
How Great Decisions Get Made shows how to bring out the best in people, so that the process of decision making cements groups together rather than pulling them apart.
All too often, solving tough work issues can become a tug of war as clashing departments, priorities, personality styles, and other concerns threaten to destroy any possibility of a successful conclusion. But by sharing hopes, and focusing on information rather than debate, the path to agreement can become wonderfully clear.
This book gives you a simple 10-step process to help their people overcome seemingly intractable differences, paving the way for groups to:
- Embrace a world view filled with the possibility of creating better results together
- Shift their attention from the stale "What should we do?" to a fresh "How can we achieve what we really want?" attitude
- Tap into who they are to define and articulate their hopes
Business professionals looking for quick, exciting ways to energize their often-contentious decision-making process will find all the help they need, from real-life scenarios showing the process in action to a self-assessment checklist.
How Great Decisions Get Made provides the key to overcoming barriers, making people feel great about the work they do, and achieving extraordinary results.
"Synopsis" may belong to another edition of this title.
About the Author
Don Maruska writes the "Business Success" column that appears in more than 200 Knight-Ridder papers. He was a founder of three Silicon Valley companies and marketing VP of the company that became E*Trade. He is now a Master Certified Coach with Fortune 500 clients, a much in-demand motivational speaker, and has lectured at Stanford business and law schools.
"About the title" may belong to another edition of this title.
MERS Goodwill-Kansas City
Blue Springs, MO, U.S.A.
AbeBooks seller since May 13, 2026
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 2.99 | £ 5.23 |
Payment methods
Store description
Changing lives through the power of work MERS Goodwill-Kansas City provides a variety of programs and services to help support this mission. Some of the many programs and services offered are career counseling, skills training, education and literacy programs, employment services, and more.
Specialty
Hardcover, Paperback, Mass Market, Vintage, AntiqueSeller's business information
MERS Goodwill
926 Missouri Highway 7
Blue Springs, MO U.S.A. 64014
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to MERS Goodwill-Kansas City, Blue Springs, Missouri, U.S.A., +1 816-874-3171, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.