Gaining Cooperation: For the Workers' Compensation Professional: 3 Simple Steps to Getting the Injured Worker to do What You Want Them to do

Name: Gaining Cooperation: For the Workers' Compensation Professional: 3 Simple Steps to Getting the Injured Worker to do What You Want Them to do
Author: Debra Hinz
ISBN: 9781461104001

Debra Hinz

Language: English

Published by Createspace Independent Publishing Platform, 2011

1461104009 / 9781461104001

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Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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Gaining Cooperation is designed to help any Workers' Comp Professional who deals with injured workers on a regular basis. Sometimes injured workers can be uncooperative. They may not want to sign a form, give information, or supply documentation, even if it is to their benefit. This book provides the reader with a simple three- step process to not only getting the injured worker's cooperation, but to improving customer service. Some basic maxims are outlined and explained to help the reader gain the cooperation they are looking for. Maxim #1: Great negotiators never argue with reasons, they argue with facts. Maxim#2: You never have to prove anyone wrong, you only have to prove yourself right. Maxim#3: People will consider your point of view to the exact degree that you demonstrate you understand their point of view. This book relies heavily on the acknowledgment tool to help the reader see that a little bit of empathy can go a long way.

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Title: Gaining Cooperation: For the Workers' Compensation Professional: 3 Simple Steps to Getting the Injured Worker to do What You Want Them to do
Author: Debra Hinz
Publisher: Createspace Independent Publishing Platform
Publication year: 2011
Condition: Good
Binding: Paperback
Language: English
ISBN 10: 1461104009
ISBN 13: 9781461104001

World of Books Inc

Montgomery, IL, U.S.A.

2-star seller

AbeBooks seller since March 23, 2026

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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission

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