This text examines both historical and contemporary theory of organizational communication, and aims to provide logical, effective interaction of ideas, practices, problems/solutions and analysis. It uses a framework compromised of four components - process knowledge, interpersonal sensitivity, communication skills and ethical values. It provides a large variety of exercises, cases, simulations and self-assessment instruments, while the consistent framework assists in course planning and guides students towards applying new material.
Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, ValuesSeventh Edition
Pamela S. Shockley-Zalabak, Universityof Colorado
Fundamentals of Organizational Communicationpresents organizational communication concepts within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. Blending theory, analysis, and practice, this seventh edition provides an extensive introduction to major organizational communication issues, theories, and skills, enabling students to immediately apply the concepts presented.
Features of Fundamentals of Organizational Communication, 7/e:
- Provides comprehensive coverage of major issues–including organizational conflict, globalization, leadership, values, change, diversity, technology, and ethical behavior– offering students the most thorough introduction to the current field of organizational communication.
- Emphasizes globalization and communications technologies throughout the text and identifies how these major changes impact organizational life to help prepare students for the modern workplace.
- Highlights feminist organizational perspectives and includes new discussions of destructive communication behaviors, workplace friendships, courage, ethics, and responsibility, so students gain an understanding of the skills and values needed for successfully negotiating issues often encountered within organizations.
- Introduces new concepts of organizational change, including the appreciative inquiry process, which identifies how strengths rather than weaknesses or problems can be used to move an organization forward.
- Offers students career information and insights into planning for potential employment opportunities.
Praise forFundamentals of Organizational Communication
“The information presented in this book is timely, appropriate, and highlights the core ideas of organizational communication. In short, the Shockley-Zalabak book does a fantastic job of addressing the objectives of my course, more so than any other organizational communication text I’ve reviewed.”
–Adam Earnheardt, Youngstown State University
“So many organizational communication text books focus extensively on the theoretical aspects of the subject matter. This text provides students with clear examples and information about the applicability of the subject matter and demonstrates how the content of the course may have direct relevance to their future careers.”
–Christine L. North, Ohio Northern University
