Fundamentals of Business Process Management

Name: Fundamentals of Business Process Management
Rating: 4.26 (117 reviews)
Author: Jan Mendling, Hajo A. Reijers, Marcello La Rosa, Marlon Dumas
ISBN: 9783662565087

Jan Mendling, Hajo A. Reijers, Marcello La Rosa, Marlon Dumas

117 ratings by Goodreads

Language: English

Published by Springer-Verlag Berlin and Heidelberg GmbH and Co. KG, DE, 2018

3662565080 / 9783662565087

Hardcover
New

See all details

Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK

5-star seller

AbeBooks seller since June 11, 2025

View this seller's items

Hardcover

Condition: New

£ 87.98

£ 65.00 shipping

Ships from United Kingdom to U.S.A.

Quantity: Over 20 available

Add to basket

Free 30-day returns

Save for laterCreate a Want for similar items

Item description from seller

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives.The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website. …

Seller Inventory # LU-9783662565087

Contact seller about this item

Report this item

Title: Fundamentals of Business Process Management
Author: Jan Mendling, Hajo A. Reijers, Marcello La Rosa, Marlon Dumas
Publisher: Springer-Verlag Berlin and Heidelberg GmbH and Co. KG, DE
Publication year: 2018
Condition: New
Binding: Hardback
Language: English
ISBN 10: 3662565080
ISBN 13: 9783662565087
Edition: 2nd ed. 2018.

About the Author

Marlon Dumas is a professor of Information Systems at University of Tartu, Estonia and Adjunct Professor at Queensland University of Technology (QUT), Australia. He is co-editor of a textbook on Process-Aware Information Systems (Wiley, 2005) and has taught BPM both in academia and as a professional trainer for over a decade in a dozen countries. He is also an active BPM researcher with a focus on process modeling, analysis and monitoring. He is one of the main architects of two open-source BPM projects – Apromore and Nirdizati.

Marcello La Rosa is a professor of Information Systems at The University of Melbourne, Australia. Prior to that, he held an appointment at QUT, Australia. Marcello leads the Apromore open-source project, for the development of an advanced process analytics platform, and contributes to the predictive process monitoring platform Nirdizati. His research interests focus on process mining, analysis and consolidation. Marcello has taught BPM to students and practitioners in Australia and overseas for over ten years. His MOOCs, co-developed with the other authors of this book, have been attended by over 25,000 students worldwide.

Jan Mendling is a full professor with the Institute for Information Business at the WU Vienna, Austria. Prior to that, he held appointments at Humboldt University of Berlin, Germany, and at QUT, Australia. Currently, he is also a visiting professor at the University of Ljubljana and the University of Liechtenstein. His main research interests are in business process management and process mining. Jan has taught BPM to students and practitioners at different institutions in Europe and Australia. He is co-founder of the Berliner BPM-Offensive, a practitioners’ forum for BPM, and a board member of the Austrian Process Management Society (Gesellschaft für Prozessmanagement).

Hajo A. Reijers is a full professor of Business Informatics at Vrije Universiteit Amsterdam, the Netherlands. He also holds a position as part-time, full professor at Eindhoven University of Technology. Previously, he worked as a management consultant in the BPM field. Hajo has taught BPM to students at all academic levels and provides training to practitioners at the TIAS Business School. He is one of the founders of the Business Process Management Forum, a Dutch platform for the exchange of knowledge between industry and academia.

"About the title" may belong to another edition of this title.

Rarewaves.com UK

London, United Kingdom

5-star seller

AbeBooks seller since June 11, 2025

Shipping rates from United Kingdom to U.S.A.

Item	60 to 60 business days	60 to 60 business days
First item	£ 65.00	£ 100.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.

Payment methods

Seller's business information

RAREWAVES.COM LIMITED

Elsley Court, 20-22 Great Titchfield Street
London, United Kingdom W1W 8BE

Contact sellerView this seller's itemsView seller's storefront

Right of withdrawal

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Rarewaves.com UK, Unit 144 The Lightbox, 111 Power Road, W4 5PY, London, London, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Shipping terms

Please note that we do not offer Priority shipping to any country.

We currently do not ship to the below countries:

Russia
Belarus
Ukraine

Please do not attempt to place orders with any of these countries as a ship to address - they will be cancelled.