Frontline Profit Machine: The Khoury Blueprint for Exploding Profits at the Point of Sale

Ziad Khoury

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Language: English

Published by Select Books Inc, 2009

159079186X / 9781590791868

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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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As a business owner, you have no control over your competitors, the economy or the litany of outside influences that affect the health of your business. What you do have control over is the performance of your team, the environment you create, and the people you invite to join your team.For many businesses, improving the service and sales ability of the frontline -those who deal directly with customers--provides the largest opportunity for profit gains. This is because for many businesses, a 5% to 10% improvement in top line revenue can result in 100% improvement in bottom-line profit. Frontline Profit Machine provides an in-depth summary of how businesses can increase profits by improving service and sales at the frontline. This is not simply a matter of up-selling customers; it requires a cultural transformation encompassing training, a sense of ownership and empowerment among frontline employees, measurement, and appropriate financial incentives--all parts of the Khoury Performance Equation blueprint.Frontline Profit Machine is a revolutionary business book that outlines how your organization can achieve these goals.…

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Title
Frontline Profit Machine: The Khoury Blueprint for Exploding Profits at the Point of Sale
Author
Ziad Khoury
Publisher
Select Books Inc
Publication year
2009
Condition
Good
Binding
Hardback
Language
English
ISBN 10
159079186X
ISBN 13
9781590791868

World of Books (was SecondSale)

Montgomery, IL, U.S.A.

5-star seller

AbeBooks seller since December 20, 2007

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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

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Montgomery, IL U.S.A. 60538