Front Office

Language: English

Published by Taylor and Francis Ltd, GB, 1999

0750642300 / 9780750642309

  • Softcover
  • New
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Seller: Rarewaves.com USA, London, London, United KingdomRarewaves.com USA

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Softcover

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Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environmentKey features of this essential text:· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook· updated in the light of recent developments such as global distribution systems and the internet· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment· additional extended, practical exercise material.Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:· Procedural aspects· Dealing with people· Increasing yield· Management aspectsFront Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.…

Seller Inventory # LU-9780750642309

Title
Front Office
Author
P. Abbott, S. Lewry
Publisher
Taylor and Francis Ltd, GB
Publication year
1999
Condition
New
Binding
Paperback
Language
English
ISBN 10
0750642300
ISBN 13
9780750642309
Edition
2nd Edition
Item weight
400 grams

Rarewaves.com USA

London, London, United Kingdom

5-star seller

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