Fresh Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life
Michael D. Brown MBA
ISBN 10: 1933631643 ISBN 13: 9781933631646
Published by Acanthus Publishing, 2007
New
Hardcover
From
Gulf Coast Books, Cypress, TX, U.S.A.
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About this Item
Description:
Seller Inventory # 1933631643-11-14190128
Synopsis:
Explains how to treat employees and the effect that proper treatment will have on how they will serve the customers, making a business successful from the inside out.
About the Authors:
As a successful professional speaker, coach, and trainer, Michael D. Brown, MBA draws upon his own life experiences and highly successful corporate career to deliver unprecedented results that enhance the bottom line. Brown has a BBA in Management from Jackson State University, holds an MBA in Global Management, and earned the honors of summa cum laude graduate. With 15 years of technical and functional leadership experience, Brown delivers his message on Fresh Customer Service TM through keynotes, seminars, workshops, and executive retreats. He has worked with and advised a number of Fortune 100 companies, global teams, entrepreneurs, and non-profits on Fresh strategy development, implementation, execution, and follow-up, and has spent the last 10 years working with the fourth largest Fortune Global Company in the world.
As a successful professional speaker, coach, and trainer, Michael D. Brown, MBA draws upon his own life experiences and highly successful corporate career to deliver unprecedented results that enhance the bottom line. Brown has a BBA in Management from Jackson State University, holds an MBA in Global Management, and earned the honors of summa cum laude graduate. With 15 years of technical and functional leadership experience, Brown delivers his message on Fresh Customer Service TM through keynotes, seminars, workshops, and executive retreats. He has worked with and advised a number of Fortune 100 companies, global teams, entrepreneurs, and non-profits on Fresh strategy development, implementation, execution, and follow-up, and has spent the last 10 years working with the fourth largest Fortune Global Company in the world.
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Bibliographic Details
Title: Fresh Customer Service: Treat the Employee ...
Publisher: Acanthus Publishing
Publication Date: 2007
Binding: Hardcover
Condition: New