Fraying: Mum, Memory Loss, the Medical Maze and Me

Ian James McGill 233 Eighth Avenue, Inglewood, Western Australia, 6052, Australia Ph: 08 9271 4048 Email: taipan.books@gmail.com We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged), or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. Our e-mail address for all queries and requests, including PAYPAL transactions, is taipan.books@gmail.com

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Taipan Books, Inglewood, Western Australia, Australia, +61 0417 110 910, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Orders usually ship within 2 business days. ***AUSTRALIA*** Shipping costs within Australia are based on books weighing up to 3kg (you'll find that this covers most books). Only if your selected book weighs more than 3kg, or is oversized, might we contact you to let you know extra shipping is required. PERTH METRO CUSTOMERS CAN ARRANGE PICK-UP AND THEREBY AVOID SHIPPING CHARGES ALTOGETHER (please e-mail taipan.books@gmail.com or phone 08 9271 4048 to arrange). ***INTERNATIONAL*** All international orders are despatched by air-mail, and the quoted shipping rates are based on books weighing 1.1lb, or 0.5kg. This generally covers small/medium paperbacks and small hard-cover books. If your selected book weighs more than this, or is oversized, the air-mail charges will be higher, and so we will contact you to let you know extra shipping is required. To be certain, and to avoid disappointment, you can request a shipping quote before placing an order. It's always worth asking for a quote in any case, as books under 250g may travel for a reduced rate.