First Class : In Spitzen-Restaurants und Top-Hotels professionell auftreten
Language: German
Published by Gabler Verlag, 2012
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 48.55
Quantity: 1 available
Add to basketItem description from seller
Druck auf Anfrage Neuware - Printed after ordering - Dieses Buch habe ich, ein Gast, fUr Gaste geschrieben. Sowohl fUr Hotel als auch fUr Restaurantgaste. Es ist das Ergebnis vieler gliicklicher Stunden, aber auch manch leidvoller Erlebnisse. Oft empfindet der Gast Unsicherheiten, MiBhelligkeiten, Enttauschungen und Arger, das Personal jedoch verspiirt Hochmut, Herablassung und un gerechtfertigte Anspriiche. Das ware nicht natig, wenn mehr Gaste die Spielregeln kennen wiirden. Die Gastronomie ist vielfaltig und keinem einheitlichen MaBstab unterzu ordnen. Sehr wohl aber die First-Class-Hauser, die prestigetrachtigen, vielstemigen und luxuriOsen Hotels und Restaurants, die selbst den An spruch postulieren, 'first class', also weitgehend perfekt zu sein. Urn diese geht es in meinem Buch, einzig urn diese. Irgendwie kommt natiirlich jeder Gast auch in dieser Kategorie durch. Doch hachstens 30 Prozent der Gaste bewegen sich sicher und souveran in soleh exklusivem Ambiente, sagen Fachleute. Und die wissen, wovon sie reden, sie merken es. Zum Beispiel bei beruflichen Aufsteigem. Diese, inzwischen gewahnt an Hissig, leger, stellen pl6tzlich fest, daB sie zunehmend bei die drei L: locker, konventionellen Anlassen mitspielen miissen. Ob sie wollen oder nicht. Auf der Erfolgsleiter wird jeder einmal von seinem Vorgesetzten gecheckt, ob er das Zeug fUr hahere Positionen hat, neben dem fachlichen Know-how. Bei Dienstreisen, Empfangen oder Gesprachen mit Kunden wird er beob achtet: Hat er sicheres Auftreten in ungewohnter Umgebung UnbewuBtes Fehlverhalten kann zum Karriereknick fUhren. Auch privat kommt irgendwann jeder einmal in die Situation, wo er dabei sein, mitmachen muB bei einem Empfang oder Essen in noblem Ambiente. …
Seller Inventory # 9783322827265
- Title
- First Class : In Spitzen-Restaurants und Top-Hotels professionell auftreten
- Publisher
- Gabler Verlag
- Publication year
- 2012
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- German
- ISBN 10
- 3322827267
- ISBN 13
- 9783322827265
- Item weight
- 337 grams
- Dimensions
- 229x152x13 mm
"Synopsis" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 30 to 40 business days | 7 to 14 business days |
|---|---|---|
| First item | £ 52.88 | £ 61.45 |
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Das Unternehmen AHA-BUCH GmbH: Seit der Gründung von AHA-BUCH im Juli 2005 ist unser Hauptziel, zufriedenen Kunden so schnell und so preisgünstig wie möglich ihren Bücherwunsch zu erfüllen. Unsere Firma beschäftigt 16 Mitarbeiter, die nur ein Ziel kennen: den Kunden und seine Wünsche! Auf über 3700 m2 Fläche haben wir über 100.000 Bücher, Modernes Antiquariat und Spiele auf Lager.
Specialty
Kinderbücher & Kinderhör Casetten, German Books, Software, Natur & Tiere, Ratgeber, Sachbücher, Englische Bücher, Medizin & Gesundheit, Universität & StudiumSeller's business information
AHA-BUCH GmbH
Garlebsen 48
Einbeck, Germany 37574
Terms of sale
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Seller Info:
AHA-BUCH GmbH
represented by the managing director Christel Glass
Garlebsen 48
37574 Einbeck
Deutschland
Telefon: 055639996039
Telefax: 055639995974
E-Mail: abebooks@aha-buch.de
USt-IdNr.: DE261904229
registered at Commercial register Amtsgerichtes Göttingen
Handelsregisternummer HRB 200691
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