First Among Equals: How to Manage a Group of Professionals
McKenna, Patrick J.; Maister, David H.
Language: English
Published by Free Press, 2005
- Softcover
- Used

Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books
AbeBooks seller since June 20, 2025
Condition: Used - Good
£ 4.05
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- Title
- First Among Equals: How to Manage a Group of Professionals
- Author
- McKenna, Patrick J.; Maister, David H.
- Publisher
- Free Press
- Publication year
- 2005
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0743267583
- ISBN 13
- 9780743267588
Whether you have recently been appointed as a group leader or are a battle-scarred veteran, you know that managing professional people is difficult! In this unique handbook, Patrick J. McKenna and David H. Maister argue that leaders will best enable their people to achieve peak performance not by managing them, not by leading them, but by inspiring them.
The authors show you how to actually add value as a group leader or induce people to accept your guidance, even with intelligent professionals who are often free-agents accustomed to having automony to work on grueling assignments with little supervision. They also give advice on how to handle those oh-so-talented but oh-so-annoying professionals who exhibit attitude problems or are just exceedingly difficult to work with, when you need them but they tend to needle you.
The lessons and learning presented here will give you insights and action tips to help you provoke and inspire your people to their full potential.
"Synopsis" may belong to another edition of this title.
About the Author
David H. Maister, one of the world's leading authorities on the management of professional service firms, is the author of several successful books, including Managing the Professional Service Firm, True Professionalism, and Practice What You Preach, and coauthor of The Trusted Advisor.
"About the title" may belong to another edition of this title.
Greenworld Books
arlington, TX, U.S.A.
AbeBooks seller since June 20, 2025
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