The Fighting First: Combat Operations in Vietnam 1968-69, the First Battalion, the Royal Australian Regiment

We love all things books and data so your satisfaction is our priority, and we strive to make every aspect of you buying journey personable and enjoyable. If you have any specific questions, feel free to send us an email at anastasia@inforg.com.au.

How do you identify the shipping costs?
inforg ships books within and external to Australia. We generally ship via Auspost, without tracking, at the default standard rate.
Free shipping (drop off) can be arranged if you request in the notes section delivery within 20 kilometres of Adelaide, South Australia.
If you would like your parcel to be tracked via post, please add the request in the notes section of the cart.
If you need your secondhand book order urgently, we also offer Auspost Express rate.
Your shipping address, added during the checkout process, will automatically suggest shipping costs.
We will check each item and advise if the shipping cost will be more or less when we recieve your order.

What are the shipping times from Adelaide?
We strive to process your order on the same day as you place an order.
Shipping times will vary obviously due to shipping delays, however you can usually rely on your order to arrive in most places in Australia within 2-9 business days and around 15 days in many countries such as US and UK.

Can I order books from you if I’m outside of Australia and New Zealand?
We can arrange for shipping to countries outside of Australia.
We will check each item and advise if the shipping cost will be more or less when we recieve your order.

How do l return a product?
Please choose your books carefully; most of our books are in as-new condition, but as this is predominantly a secondhand book store, obviously wear and tear may sometimes be present on your books.
When this is present we will make our best efforts to ensure a note is added to the listing on our website.
You are welcome to email us at anastasia@inforg.com.au if you have any doubts about the quality of a book prior to purchasing.
If books received are defective, the wrong product or the condition is not as you expected from our website desciption, contact anastasia@inforg.com.au and provide a photo and your Order number, which is available in your purchase email/invoice within the delivery package. We may refund, provide a voucher or suggest an exchange for another book of equal value.

Return to sender
We will put the delivery address on the parcel exactly as it was put on the order form. Please ensure your delivery details are correct as our couriers and Auspost won’t second-guess it – they’ll just return to us if there’s an error.

If the parcel returns to us, you can choose to either:
a) refund the cost of the book minus the freight charge we incurred, or
b) pay the replacement postage and we will resend the book.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to inforg - connecting data people and machines, Linden Park, South Australia, Australia, +61 0428836405, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

inforg ensures your use of customer data complies with all applicable laws, including laws regarding the protection of personal information and privacy, and also unsolicited communications.

We use the customer information obtained during the process of selling on our sites only for the purpose of fulfilling orders. We do not use or disclose their data for any other purpose.

We treat customer information with the same degree of care that you would apply with your own personal data.