The Field Guide to Understanding 'Human Error'
Language: English
Published by Routledge, 2014
- Softcover
- Used

Seller: ebooks Keystone, Reading, PA, U.S.A.ebooks Keystone
AbeBooks seller since April 1, 2025
Condition: Used - Fair
£ 33.20
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Add to basketSeller Inventory # GWKV.1472439058.A
- Title
- The Field Guide to Understanding 'Human Error'
- Author
- Dekker, Sidney
- Publisher
- Routledge
- Publication year
- 2014
- Condition
- acceptable
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1472439058
- ISBN 13
- 9781472439055
- Edition
- 3rd Edition
Building on its successful predecessors, the third edition of The Field Guide to Understanding ‘Human Error’ will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call 'human error', allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals.
The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization.
If you are faced with a ‘human error’ problem, abandon the fallacy of a quick fix. Read this book.
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ebooks Keystone
Reading, PA, U.S.A.
AbeBooks seller since April 1, 2025
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