Fido and The Sugar

TERMS OF SALE FOR WAIMAKARIRI BOOKS AND PRINTS LIMITED
Returns

We offer a no-quibble returns policy.

If you have simply changed your mind, then we will refund the you the purchase price, but you will be responsible for paying the return postage costs, including insurance.

If you are dissatisfied with the goods, and we accept your complaint, we will refund you the purchase price and postage, and pay for the return postage cost including insurance.

Returns must be notified within 30 days.

Your rights under the Consumer Guarantees Act 1993 (NZ) are not affected.

Delivery

We aim to process sales within 3 working days.

NZ Post quotes domestic delivery times as 1-2 working days, and international delivery times as between 3 and 10 working days.

However, these are not guaranteed, and once custody of the purchase has been handed over to NZ Post Waimakariri Books and Prints Ltd cannot be responsible for delays in delivery. However, the right of a consumer (as defined) under the Consumer Guarantees Act 1993 (NZ), to delivery in a reasonable time is not affected.

Sales tax

Waimakariri Books and Prints Limited is registered for GST in New Zealand (GST number 135935050), and will account to Inland Revenue for any GST arising from a sale.

The payment of tax and duty that may be due on the import of the goods into the purchaser's own country, or into the country to which the purchaser requires delivery, shall be the sole responsibility of the purchaser.

Limitation of liability

Consumers (as defined) have the rights contained in the Consumer Guarantees Act 1993 (NZ). Nothing in the rest of this section shall apply where the purchaser is such a consumer.

If the purchaser is in business or trade, then it is agreed that the provisions of the Consumer Guarantees Act 1993 (NZ) shall not apply, and that the seller's liability in law (under any heading, including contract and negligence) shall be limited to the purchase price plus NZ$200.

Any claims must be brought within a reasonable time, as defined by the Consumer Guarantees Act 1993 (NZ).

Copyright

All images and other materials on this website are copyright to Waimakariri Books and Prints Limited, and may not be used without written permission.

Jurisdiction

These terms and any obligations arising from them (contractual or non-contractual) shall be construed and take effect in accordance with the law of New Zealand.

The courts of New Zealand will have exclusive jurisdiction in relation to any dispute arising from or in connection with these terms and conditions and any obligations arising from them (contractual or non-contractual).

Severability

If any part of these terms and conditions shall be found to be unenforceable (for whatever reason) by any court, the remaining terms shall continue to be valid and enforceable.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Waimakariri Books and Prints Limited, Oxford, New Zealand, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.