Expertise and Innovation : Information Technology Strategies in the Financial Services Sector
Language: English
Published by Oxford University Press, 1995
- Hardcover
- New

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- Title
- Expertise and Innovation : Information Technology Strategies in the Financial Services Sector
- Author
- Fincham, Robin (EDT); Fleck, James; Procter, Rob; Scarbrough, Harry (CON)
- Publisher
- Oxford University Press
- Publication year
- 1995
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0198289049
- ISBN 13
- 9780198289043
This study is about the strategic uses of IT in retail financial services. It is based on the Scottish part of the industry, a highly cohesive sector in its own right, but one with universal linkages to UK and global finance. A set of seven case studies forms the empirical base, while the study also focuses on key strategic projects within these case companies. The purpose is to arrive at an understanding of how firms develop a strategic approach to IT.
This hinges on the management of expertise - the ability to integrate detailed technological expertise with wider organizational and marketing goals. The study examines a number of themes around this key issue: the process of formation of IT strategy, sectorial influences on the implementation of computer-based systems, and the occupational and career factors that shape IT expertise.
"Synopsis" may belong to another edition of this title.
Review
This book is a timely contribution to our understanding of this process ... the book makes a significant contribution to our understanding of the innovation process in an industrial sector that has experienced significant structural and technical change. (Technovation)
This is a solid and scholarly volume, well crafted and carefully researched ... This is a comprehensive and immensely valuable study which makes an important contribution to the debates on technological inovation ... It can be thoroughly recommended and deserves wide attention. (New Technology, Work and Employment)
For those who are curious and want to learn about a new multidisciplinary field of research which nowhere fits into the patterns of traditional compartmentalized disciplines, the book is highly interesting ... the book includes a helpful index, which invites the reader to work with the book and to continue to learn much from it after having read it for the first time. (Organization)
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