The Experience Maker: How to Create Remarkable Experiences That Your Customers Can?t Wait to Share
Language: English
Published by Morgan James Publishing, 2021
- Hardcover
- Used
Seller: Read&Dream, SAINT LOUIS, MO, U.S.A.Read&Dream
AbeBooks seller since February 2, 2021
Condition: Used - Very good
£ 6.84
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- Title
- The Experience Maker: How to Create Remarkable Experiences That Your Customers Can?t Wait to Share
- Author
- Gingiss, Dan
- Publisher
- Morgan James Publishing
- Publication year
- 2021
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1631954598
- ISBN 13
- 9781631954597
Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving?
The answer is customer experience, and the best part about customer experience is that it’s delivered by human beings which are unique to a company. Named a Top Business Book of 2021 by Forbes, The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company’s best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers.
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Read&Dream
SAINT LOUIS, MO, U.S.A.
AbeBooks seller since February 2, 2021
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