The Executive's Guide to Information Technology
Language: English
Published by Wiley & Sons, Incorporated, John, 2003
- Hardcover
- Used
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
AbeBooks seller since August 3, 2006
Condition: Used - Good
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Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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- Title
- The Executive's Guide to Information Technology
- Author
- Piot, Jon, Baschab, John
- Publisher
- Wiley & Sons, Incorporated, John
- Publication year
- 2003
- Condition
- Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0471266094
- ISBN 13
- 9780471266099
- Item weight
- 1.623 pounds
- Dimensions
- N/A
IT management experts John Baschab and Jon Piot provide the techniques IT managers and executives need to accurately assess their current operations. Further, they offer a step–by–step improvement plan designed to raise productivity and service levels while reducing costs significantly. The authors begin by examining the symptoms and causes of waste, inefficiency and underperformance in typical IT departments before offering in–depth analysis of each operational area of IT management. They present current and emergent best practices for transforming the department into a world–class service organization.
Packed with prescriptive advice and hard–earned insight, this comprehensive resource is organized into stand–alone chapters that provide quick access to important information when managers need it. In addition, spreadsheets, documents, and checklists are designed to aid in planning and decision–making and can be easily accessed on the included CD–ROM.
Designed to help IT managers and top executives get the most out of their departments, their budget and themselves, the book covers such topics as: managing the department, establishing leadership roles, assessing the organization, cost management, project demand management, operations management, infrastructure planning, vendor selection and management, technical standards setting, investment evaluation, and productivity and quality measurement programs.
With The Executive′s Guide to Information Technology, IT managers will understand the main sources of waste in their departments, identify major management issues, learn and implement critical steps toward improvement, and manage more effectively. The book will help managers improve their performance and stature within their organizations by providing the tips and tools to overcome typical areas of friction and miscommunication between IT departments and other business functions. Executives will understand how to work effectively with the CIO or IT director, as well as provide constructive management input to the IT function, achieving the best return on their IT assets.
"Synopsis" may belong to another edition of this title.
About the Author
JON PIOT is a cofounder of Impact Innovations Group and has served in multiple capacities including Chief Operating Officer and IT Optimization practice leader. Formerly, he consulted to many Fortune 500 companies on IT strategy and systems development while at Booz Allen Hamilton and, prior to that, at Andersen Consulting. He holds a master s degree from Harvard Business School and a bachelor of science in computer science from Southern Methodist University. He lives with his wife and three children in Dallas, Texas.
"About the title" may belong to another edition of this title.
Better World Books
Mishawaka, IN, U.S.A.
AbeBooks seller since August 3, 2006
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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.…
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55740 Currant Road
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