The Exceptional Manager : Making the Difference
Language: English
Published by Oxford University Press, Incorporated, 2006
- Hardcover
- Used

Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
AbeBooks seller since October 13, 2008
Condition: Used - Very good
£ 4.81
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # 3145951-75
- Title
- The Exceptional Manager : Making the Difference
- Author
- Johnson, Gerry, Gratton, Lynda, Delbridge, Rick
- Publisher
- Oxford University Press, Incorporated
- Publication year
- 2006
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0199292221
- ISBN 13
- 9780199292226
- Item weight
- 1.288 pounds
- Dimensions
- N/A
"Synopsis" may belong to another edition of this title.
About the Author
His most recent projects include 'High performance manufacturing and the learning factory' (funded by the EPSRC), 'Trade unions and the representation of non-standard workers' (funded by the ESRC) and 'Learning companies: developing innovative potential of Welsh manufacturing SMEs' (funded by the European Regional Development Fund). He is the author of Life on the Line in Contemporary Manufacturing (OUP, 1998), co-editor of the Routledge book series Studies in Employment Relations and Associate Editor of the journal Organization.
Lynda Gratton is Professor of Management Practice at the London Business School where she directs the school's executive programme, 'Human Resource Strategy in Transforming Organisations'. Between 1992 and 2002 Lynda led The Leading Edge Research Consortium, a major research initiative involving companies such as Hewlett Packard, Citibank, BT and GlaxoSmithKline.
The results of this research were published in Strategic Human Resource Management: Corporate Rhetoric and Human Reality (OUP, 2000). In 2002 she published Living Strategy: Putting People at the Heart of Corporate Purpose (FT Prentice Hall). This book was voted one of the 20 most influential books by American CEOs and has been translated into eight languages. Her most recent book is The Democratic Enterprise (FT Prentice Hall, 2004). She is a member of the board of The American Human Resource Planning Society, and sits on the advisory board of two American companies.
Gerry Johnson is Professor of Strategic Management at the University of Strathclyde Graduate School of Business in Glasgow. His research interests focus on management processes of strategy development and strategic change. Past research has included work on the links between strategy development and organizational culture and cognition; and micro aspects of institutional change. Current work is increasingly concerned with the links between major strategic issues and everyday, often routine, activities and practices in organisations; and the development of an international network of scholars addressing this agenda.
He has published a number of books and written numerous papers in the field of Strategic Management. Exploring Corporate Strategy (FT Prentice Hall, 2004), of which he is co-author, is the best selling text on Strategy in Europe and regularly appears in the Top 10 Business Books in the UK.
"About the title" may belong to another edition of this title.
Better World Books Ltd
Dunfermline, United Kingdom
AbeBooks seller since October 13, 2008
Shipping rates from United Kingdom to U.S.A.
| Item | 11 to 28 business days | 11 to 28 business days |
|---|---|---|
| First item | £ 5.00 | £ 5.00 |
Payment methods
Store description
Seller's business information
Better World Books LTD.
THIRD FLOOR, ONE LONDON SQUARE, CROSS LANES
GUILDFORD, United Kingdom GU1 1UN
Terms of sale
Better World Books (BWB) values your satisfaction and offers you returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition; used items should include the SKU sticker located on the spine or back of the product.
If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team via Abebooks contact seller options before proceeding with the return.Please keep in mind that because we deal mostly in used books, any extra components, such as CDs, DVDs, figurines, or access codes are not included.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Better World Books Ltd, Dunfermline, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Please allow 1-2 business days for order fulfillment.