Title: The Evolution of Public Management: Concepts and Techniques for the 1990s
Publisher: Palgrave Macmillan
Publication Date: 1992
Language: English
ISBN 10: 1349114758
ISBN 13: 9781349114757
Binding: Soft cover
Condition: New

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Synopsis

This book addresses the convergence of public administration and business management concepts in public management processes. As well as policy and reform issues, readings deal with how business concepts and techniques may be practically applied to public sector activities. There are chapters on quality; marketing; model building; competitive tendering; cost benefit analysis; social accounting; pay and motivation; and stress management. It includes a case study of the recent 'crisis' in the NHS that challenges conventional accounts and the wisdom of current reforms.

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