Everything Counts: 52 Remarkable Ways to Inspire Excellence and Drive Results
Language: English
Published by Wiley, 2009
- Hardcover
- Used
Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech
AbeBooks seller since February 18, 2015
Condition: Used - Good
£ 3.34
Quantity: 1 available
Add to basketSeller Inventory # 0470504560-3-24438072
- Title
- Everything Counts: 52 Remarkable Ways to Inspire Excellence and Drive Results
- Author
- Blair, Gary Ryan
- Publisher
- Wiley
- Publication year
- 2009
- Condition
- Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0470504560
- ISBN 13
- 9780470504567
- Item weight
- 18 ounces
- Dimensions
- 96x13x144
Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts.
Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance.
- A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement
- Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness
- Helps you motivate your people and teams to achieve better results on both the personal and organizational level
Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!
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About the Author
"About the title" may belong to another edition of this title.
Orion Tech
Kingwood, TX, U.S.A.
AbeBooks seller since February 18, 2015
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Orion Tech
6110 Royal Point Court
Kingwood, TX U.S.A. 77345
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