Everyone's Problem Solving Handbook : Step-by-Step Solutions for Quality Improvement
Michael R. Kelly
ISBN 10: 1138464120 ISBN 13: 9781138464124
Published by Routledge, 2017
New
Soft cover
From
Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
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About this Item
Description:
Brand New. Soft Cover International Edition. Different ISBN and Cover Image. Priced lower than the standard editions which is usually intended to make them more affordable for students abroad. The core content of the book is generally the same as the standard edition. The country selling restrictions may be printed on the book but is no problem for the self-use. This Item maybe shipped from US or any other country as we have multiple locations worldwide. Seller Inventory # ABNR-200938
Synopsis:
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.
Five-Step Problem-Solving Process
Identify the problem: Clearly state what needs improvement.
Analyze: Determine what causes the problem to occur.
- Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
- Test Implement: Implement these actions on a trial basis to determine their effectiveness.
- Standardize: Ensure that useful actions are preserved.
About the Author: Michael R. Kelly
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Bibliographic Details
Title: Everyone's Problem Solving Handbook : ...
Publisher: Routledge
Publication Date: 2017
Binding: Soft cover
Condition: New
Edition: International Edition