Evaluation Management: How to Commission and Conduct Evaluations that Matter

Evaluation Management: How to Commission and Conduct Evaluations that Matter helps evaluation teams and commissioners achieve results that meet utilization and organizational learning goals and inform positive change for programs and communities. Tessie Tzavaras Catsambas and E. Jane Davidson provide insights on both the tactical and strategic levels of evaluation management, using approaches and skills from project management, administration and logistics, budgeting, team management, leadership development, communication, coaching, systems thinking, and negotiation. They also demonstrate how intentionality for equity, sustainability and culturally responsive practices is essential for ensuring an evaluation’s relevance and enhancing productive stakeholder engagement. With plenty of practical guidance from many years of experience, the authors provide a valuable resource for student readers, experienced evaluators, and commissioners of evaluation.

Anastasia (Tessie) Tzavaras Catsambas is the founder and CEO/CFO of EnCompass LLC, an organization of 250 staff that provides services in evaluation, learning, leadership, and organizational development. Ms. Catsambas brings 30 years’ experience in planning, evaluation, and organizational development. She has managed large-scale, international evaluations, delivered training in different aspects of evaluation, and advocated for evaluation at global level. She is an instructor for the EnCompass Learning Center teaching appreciative evaluation, evaluation management, and gender transformative evaluation. Ms. Catsambas is an innovator and practitioner in appreciative evaluation, a methodology that incorporates the systematic study of successful experiences in evaluation, and has co-authored a book entitled, Reframing Evaluation Through Appreciative Inquiry (Sage 2006).

Ms. Catsambas is a Past-President of the American Evaluation Association. She was a founding member of the EvalPartners Coalition, a global initiative to promote the use of evaluation to inform policy and program decisions and received the 2015 EvalPartners Award in recognition of her contributions. Ms. Catsambas holds a Bachelor’s degree in Economics and Political Science from the College of Wooster in Ohio and a Master’s degree in Public Policy from Harvard University. She has trained with the late Dr. W. Edwards Deming in Total Quality Management. She is fluent in French and Greek and speaks Spanish.

Dr. Davidson is sought after internationally as a speaker and workshop presenter for her signature approach of methodologically robust but refreshingly practical evaluation with breathtaking clarity.

She has presented keynotes and invited workshops in the US, Canada, the UK, Sweden, Denmark, Singapore, Brazil, South Africa, Australia, and New Zealand.

She is former Associate Director of the internationally recognized Evaluation Center at Western Michigan University, where she launched and directed the world’s first fully Interdisciplinary Ph.D. in Evaluation. She was the 2019 recipient of the American Evaluation Association’s prestigious Paul F. Lazarsfeld Evaluation Theory Award.