Title: Essential Interviewing: a Programmed Approach to Effective Communication
Publisher: Thomson Brooks/Cole
Publication Date: 1993
Language: English
ISBN 10: 0534160204
ISBN 13: 9780534160203
Binding: Paperback
Edition: 4th Edition
Condition: Very Good
Weight: 18 ounces

About this title

Synopsis

This programmed approach to basic interviewing skills breaks down the complex process of effective professional/client communication into single-skill components. Based on Allen Iveys proven Micro Skills model, the text leads readers step-by-step to mastery of basic communication skills. Chapters 2 through 6 focus on rapport building and information-seeking skills that are basic to all effective communication, while Chapters 7 through 13 examine specific skills that can help bring about change in both cooperative and resistant clients.

Review

" an already great teaching tool has been improved again!"

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