Empathy Works : The Key to Competitive Advantage in the New Era of Work
Language: English
Published by Page Two Books, Inc. Mai 2022, 2022
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 17.38
Quantity: 1 available
Add to basketItem description from seller
Neuware - The Future of Work has arrived. And it's powered by empathy.We are in a period of change. We need to think and act differently. The new world of work is significantly more digitized and decentralized than before-a transformation accelerated by the COVID-19 crisis. We need to orient ourselves differently to be successful, shifting from transactional to human-centric management, mindsets, and methods to deal with the faster pace of business developments, continuing uncertainties, more complex issues, and an increase in multidimensional projects.In Empathy Works, work futurist, international keynote speaker, popular online course instructor and workforce consultant Sophie Wade shows you why empathy is a critical corporate value, mindset, and skill for improving engagement and productivity, and achieving sustained growth as we emerge from the pandemic. Sharing data and insights from brain science, organizational psychology, as well as real situations, stories, and solutions from around the world, Wade guides you through the steps to cultivate empathy throughout both the Customer Journey and the Employee Journey-encompassing culture and leadership, managing distributed workers, fostering effective sales teams, and bridging generations. You'll learn how to integrate empathy habits into management practices and daily operations, nurturing customer experiences empowered by human-centric connection and understanding. You will be able to gain sustainable competitive advantage by cultivating a more supportive, meaningful, and positive workplace as you manage, motivate, and enhance team performance and business results.An invaluable resource for both established and rising executives and managers, Empathy Works provides you with essential insights and knowledge to adapt, thrive, and grow-no matter what the future holds.…
Seller Inventory # 9781774581513
- Title
- Empathy Works : The Key to Competitive Advantage in the New Era of Work
- Author
- A Sophie Wade
- Publisher
- Page Two Books, Inc. Mai 2022
- Publication year
- 2022
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 1774581515
- ISBN 13
- 9781774581513
- Item weight
- 408 grams
- Dimensions
- 216x141x23 mm
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 30 to 40 business days | 7 to 14 business days |
|---|---|---|
| First item | £ 53.17 | £ 61.74 |
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