Emotionally Charged: How to Lead in the New World of Work
Denham Smith, Dina; Grandey, Alicia A.
Language: English
Published by Oxford University Press, 2025
- Hardcover
- Used
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- Title
- Emotionally Charged: How to Lead in the New World of Work
- Author
- Denham Smith, Dina; Grandey, Alicia A.
- Publisher
- Oxford University Press
- Publication year
- 2025
- Condition
- acceptable
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 019775015X
- ISBN 13
- 9780197750155
Broad changes have dramatically disrupted our workplaces and increased the emotional demands on leaders everywhere. Leaders now must support their teams' mental health and burnout (while managing their own), build trust with and motivate a remote and diverse workforce, allay employee fears of obsolescence while driving the integration of new technologies like AI, and demonstrate bottomless sensitivity and compassion while still delivering results at a relentless pace. No wonder leaders are burning out. Emotional labor is a daily unrecognized burden leaders carry and can have significant costs for their health and performance over time.
However, achieving high performance and fulfillment without compromising your well-being is possible, and Emotionally Charged shows you how. Dina Denham Smith and Alicia A. Grandey debunk myths and equip you to handle emotionally loaded work events, from preparing for high-stakes scenarios to managing curveballs and conflicts, supporting distressed employees, and recovering effectively after being drained at work.
Blending real-world cases from leaders and evidence-based insights, Emotionally Charged will help all leaders--from front-line managers to C-Suite execs--manage the new work landscape. Anchored in the science of emotions, Emotionally Charged will equip you with practical strategies and tools to lead successfully and thrive in the new age of work.
"Synopsis" may belong to another edition of this title.
About the Author
Alicia A. Grandey is a distinguished professor of industrial organizational psychology at Pennsylvania State University. An internationally recognized expert on emotional labor and diversity, she has published a book on
emotional labor and over 60 scientific articles that are ranked in the top 1% for impact among business and management scholars. She is an award-winning researcher and teacher who shares her expertise with leaders and their employees in workshops and broadly via media outlets such as WorkLife with Adam Grant, The New Yorker, National Public Radio, The Guardian, Newsweek, CNN, ABC, and BBC, and in articles for The Conversation and Harvard Business Review. She holds a PhD in psychology from Colorado State University and is a Fellow of the Association of Psychological Science.
"About the title" may belong to another edition of this title.
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