"This updated edition of Emily Post’s classic guide to business etiquette has been completely rewritten with comprehensive advice on everything professionals and jobseekers need to know about how to succeed in the new world of work. No matter the industry or the position, business is built on relationships—and at the heart of all good relationships is good etiquette. Understanding good business etiquette, and how to adapt it to your job, is key to building a successful career. For instance, how you adjust your attire as you transition from a large corporation to a small start-up (or vice-versa) will greatly determine your new colleagues’ first impressions of you. Work environments are complex, and it’s important to know how to identify what type of environment you’re in and how to adjust your behavior accordingly. Emily Post’s Business Etiquette includes thought-provoking essays and step-by-step instructions with charts, sample language, examples, and key takeaways throughout every chapter. Professionals and jobseekers are guided through the dos and don’ts of traditional workplace etiquette, such as how to write a business letter, when to send a thank-you note, and how to navigate a business meal. Readers will also find advice addressing common post-pandemic concerns such as video conferencing norms, workflow management tools for remote work, and maintaining work-life balance while working from home. With helpful new guidance on understanding generational differences, developing gender-neutral manners, and embracing diversity, Emily Post’s Business Etiquette is the perfect resource for those looking to get ahead in their careers and establish their professional identities."
Lizzie Post is the great-great-granddaughter of Emily Post, is a co-president at the Emily Post Institute. She manages the company's publishing efforts and delights in being a cohost of the Institute's weekly podcast,
Awesome Etiquette. Lizzie has authored and co-authored several books on etiquette, covering a range of topics from weddings to legalized cannabis use. A regular source on the topic of etiquette in the media, she has a column with AARP.com and she has been featured by
The Today Show, the
Tamron Hall show, NPR's
1A, the
New York Times,
Here & Now, NFL Films, the
Wall Street Journal, the Associated Press, and others, and has written for
The Atlantic,
Good Housekeeping,
Women's Running, and
Houzz.com. She lives in her home state of Vermont with her dog, Sunny, and her cat, Taco.
Daniel Post Senning is the great-great-grandson of Emily Post, is a co-president at the Emily Post Institute. He manages the company's training programs and enjoys answering questions as a co-host on the Institute's weekly podcast,
Awesome Etiquette. Daniel has authored and co-authored several books on etiquette, covering topics from business to digital manners, and delivers seminars and speeches on these topics around the world. An active spokesperson for the Institute, he regularly speaks with media outlets about business, technology, and dining etiquette. Daniel has appeared on
The Today Show, The History Channel, and ESPN and has been interviewed by publications including the
New York Times,
GQ,
Time magazine, and the
Wall Street Journal. Daniel lives in Vermont, with his wife, Puja, and their children, Anisha, Arya, and William.
