Towards an E-Service Trust Framework for Design Quality: Trust as a Semiotic Phenomenon

French, Timothy

ISBN 10: 6139916593 ISBN 13: 9786139916597
Published by LAP LAMBERT Academic Publishing, 2019
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The extant trust related research literature is vast and highly diverse. Trust has been studied from each and every angle: in the philosophical, sociological, psychological, computer scientific, economic, and legal sense – just to name a few. The contribution offered here addresses trust from a semiotic viewpoint, in relation to e-service contexts of use. A novel semiotics of e-trust is presented and supported through the application of an EST (E-Service Trust) Framework. Supportive evidence is presented in the form of both empirical user studies and through the application of an inductive research method. The main focus of the work is business-to-consumer (B2C) e-service encounters with a further contribution being offered with respect to collaborative Virtual Organisational (VO) e-service contexts. The empirical evidence presented is derived from consumer e-service encounters with several prominent e-banking sites based in the United Kingdom. The empirical results are presented from e-service user encounters namely: with home-page content extracted on to cards, as well as from direct on-line e-service encounters.

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Title: Towards an E-Service Trust Framework for ...
Publisher: LAP LAMBERT Academic Publishing
Publication Date: 2019
Binding: Soft cover
Condition: New

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Timothy French
Published by LAP LAMBERT Academic Publishing, 2019
ISBN 10: 6139916593 ISBN 13: 9786139916597
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: French TimothyTimothy French - Degree of Doctor of Philosophy, Informatics Research Centre, Henley Business School at The University of Reading, School of Informatics.The extant trust related research literature is vast and highl. Seller Inventory # 385877193

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Published by LAP LAMBERT Academic Publishing, 2019
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Taschenbuch. Condition: Neu. Towards an E-Service Trust Framework for Design Quality | Trust as a Semiotic Phenomenon | Timothy French | Taschenbuch | 188 S. | Englisch | 2019 | LAP LAMBERT Academic Publishing | EAN 9786139916597 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu. Seller Inventory # 117255779

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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The extant trust related research literature is vast and highly diverse. Trust has been studied from each and every angle: in the philosophical, sociological, psychological, computer scientific, economic, and legal sense - just to name a few. The contribution offered here addresses trust from a semiotic viewpoint, in relation to e-service contexts of use. A novel semiotics of e-trust is presented and supported through the application of an EST (E-Service Trust) Framework. Supportive evidence is presented in the form of both empirical user studies and through the application of an inductive research method. The main focus of the work is business-to-consumer (B2C) e-service encounters with a further contribution being offered with respect to collaborative Virtual Organisational (VO) e-service contexts. The empirical evidence presented is derived from consumer e-service encounters with several prominent e-banking sites based in the United Kingdom. The empirical results are presented from e-service user encounters namely: with home-page content extracted on to cards, as well as from direct on-line e-service encounters. 188 pp. Englisch. Seller Inventory # 9786139916597

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Taschenbuch. Condition: Neu. Neuware -The extant trust related research literature is vast and highly diverse. Trust has been studied from each and every angle: in the philosophical, sociological, psychological, computer scientific, economic, and legal sense ¿ just to name a few. The contribution offered here addresses trust from a semiotic viewpoint, in relation to e-service contexts of use. A novel semiotics of e-trust is presented and supported through the application of an EST (E-Service Trust) Framework. Supportive evidence is presented in the form of both empirical user studies and through the application of an inductive research method. The main focus of the work is business-to-consumer (B2C) e-service encounters with a further contribution being offered with respect to collaborative Virtual Organisational (VO) e-service contexts. The empirical evidence presented is derived from consumer e-service encounters with several prominent e-banking sites based in the United Kingdom. The empirical results are presented from e-service user encounters namely: with home-page content extracted on to cards, as well as from direct on-line e-service encounters.Books on Demand GmbH, Überseering 33, 22297 Hamburg 188 pp. Englisch. Seller Inventory # 9786139916597

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Published by LAP LAMBERT Academic Publishing, 2019
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The extant trust related research literature is vast and highly diverse. Trust has been studied from each and every angle: in the philosophical, sociological, psychological, computer scientific, economic, and legal sense - just to name a few. The contribution offered here addresses trust from a semiotic viewpoint, in relation to e-service contexts of use. A novel semiotics of e-trust is presented and supported through the application of an EST (E-Service Trust) Framework. Supportive evidence is presented in the form of both empirical user studies and through the application of an inductive research method. The main focus of the work is business-to-consumer (B2C) e-service encounters with a further contribution being offered with respect to collaborative Virtual Organisational (VO) e-service contexts. The empirical evidence presented is derived from consumer e-service encounters with several prominent e-banking sites based in the United Kingdom. The empirical results are presented from e-service user encounters namely: with home-page content extracted on to cards, as well as from direct on-line e-service encounters. Seller Inventory # 9786139916597

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Published by LAP LAMBERT Academic Publishing, 2019
ISBN 10: 6139916593 ISBN 13: 9786139916597
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Paperback. Condition: Brand New. 188 pages. 8.66x5.91x0.43 inches. In Stock. Seller Inventory # zk6139916593

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