Discrimination, Harassment, and the Failure of Diversity Training: What to Do Now

Haines, Ray; Hemphill, Hellen

ISBN 10: 1567201091 / ISBN 13: 9781567201093

Published by Praeger (edition ), 1997

About this Item

With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Seller Inventory # 1567201091-11-1-29

Bibliographic Details

• Title: Discrimination, Harassment, and the Failure of Diversity Training: What to Do Now
• Publisher: Praeger (edition )
• Publication Date: 1997
• Language: English
• ISBN 10: 1567201091
• ISBN 13: 9781567201093
• Binding: Hardcover
• Condition: Very Good
• Dust Jacket Condition: Dust Jacket Included

About this title

Synopsis

Billions of dollars have been spent on the wrong solution to the complex, sensitive and emotionally charged issue of discrimination and harassment in the workplace. Companies originally invested in diversity training in order to meet Affirmative Action and Equal Employment Opportunity requirements, to reduce litigation costs, and to buy social peace. The result was often more social conflict—divisiveness, hostility, backlash, and an increase in litigation. This book offers a new, simple and effective solution to organizations that include the need to: establish, publish and enforce a zero-tolerance policy against discrimination and harassment; develop standards which define unacceptable professional workplace behaviors; and provide the relationship skills training necessary for all employees to meet the company's behavioral standards.

Diversity training failed because of its focus on awareness, understanding and appreciating differences rather than teaching basic skills to help employees relate more effectively with each other regardless of their differences. Companies have the right to require professional behavior from their employees. They do not have the right to ask their employees to change ther personal values and belief systems. This book provides a blueprint for a skills-based solution to the elimination of discrimination and harassment. It emphasizes the development of professional relationship skills to help employees work more effectively with their bosses, their peers, their team members, their customers, and all those individuals different from themselves. For all business executives, leaders, managers, supervisors, human resource specialists, trainers, consultants, entrepreneurs, and employees.

About the Author

HELLEN HEMPHILL is President of Transitions Strategies, a transition management organization located in Bellevue, Washington. She is a transition management specialist, a psychologist, an author, an artist, and an educator. She is the former Dean of Women at Central Washington University.

RAY HAINES is Chief Executive Officer of Transitions Strategies and President of Haines Management Consulting and Training, Inc., both located in Bellevue, Washington. He has over thirty years of experience in business, project management, consulting, training, and education.