How do misunderstandings begin, and how do we avoid them? What are our essential needs? Can one really change the course of things written? Is it possible to develop new behavioral skills as an adult? As a manager, parent, coach, friend, what can I improve in everyday relationships? These questions find answers in Process Communication Model�, both an amazing communication tool and powerful model to understand one’s personality and others better.

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RAREWAVES.COM LIMITED
Elsley Court, 20-22 Great Titchfield Street, London, W1W 8BE, United Kingdom

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Please note that we do not offer Priority shipping to any country.

We currently do not ship to the below countries:

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Please do not attempt to place orders with any of these countries as a ship to address - they will be cancelled.

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Shipping rates within United Kingdom
Order quantity	30 to 30 business days	14 to 14 business days
First item	� 25.00	� 38.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.