How do misunderstandings begin, and how do we avoid them? What are our essential needs? Can one really change the course of things written? Is it possible to develop new behavioral skills as an adult? As a manager, parent, coach, friend, what can I improve in everyday relationships? These questions find answers in Process Communication Model�, both an amazing communication tool and powerful model to understand one’s personality and others better.

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I mainly carry imported books from South East Asia / South Asia for readers of all Age Groups.

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PLETOS INC
6931 51st Avenue, WOODSIDE, Woodside, NY, 11377, U.S.A.

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We accept return for those books which are received damamged. Though we take appropriate care in packaing to avoid such situation.

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Order quantity	21 to 36 business days	5 to 8 business days
First item	� 6.64	� 10.70

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.