Low cost Internet technology has transformed library services by allowing libraries to play a creative and dynamic role in the delivery of information to their users. This book helps managers, systems personnel, and graduate students understand the challenges of providing digital library services with a number disparate content providers and software systems. It also helps readers understand what libraries must do to deliver a user experience customized to the needs of individual institutions.

About the Authors:

Mark Dahl is Assistant Director for Systems and Access Services at Lewis & Clark College’s Watzek Library in Portland, Oregon, USA.

Kyle Banerjee is the Head of the Automated Systems Unit at the Oregon State Library in Salem, Oregon.

Michael Spalti is Associate University Librarian for Systems at Willamette University in Salem, Oregon.

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