Digital Banking : Impact of Customers' Perceived Risks and Rewards on Usage of Digital Banking in Select Public and Private Sector Banks

Language: English

Published by LAP LAMBERT Academic Publishing, 2025

6208225248 / 9786208225247

  • Softcover
  • New
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Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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Softcover

Condition: New

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nach der Bestellung gedruckt Neuware - Printed after ordering - The book explores how customers' perceptions influence their adoption and usage of digital banking services across different demographic profiles. It examines various dimensions of perceived risk-such as financial, security, privacy, and performance risks-as well as perceived rewards, including convenience, speed, cost-effectiveness, and accessibility. The study compares responses from customers of public and private sector banks, highlighting differences in trust, technological readiness, and satisfaction levels. The findings reveal that while rewards drive adoption, perceived risks-especially security concerns-can significantly hinder digital banking usage. The book offers strategic recommendations for banks to mitigate these risks and enhance the user experience, thereby boosting digital banking adoption across sectors.

Seller Inventory # 9786208225247

Title
Digital Banking : Impact of Customers' Perceived Risks and Rewards on Usage of Digital Banking in Select Public and Private Sector Banks
Author
Thokala Vijaya Kumar
Publisher
LAP LAMBERT Academic Publishing
Publication year
2025
Condition
Neu
Binding
Taschenbuch
Language
English
ISBN 10
6208225248
ISBN 13
9786208225247
Item weight
596 grams
Dimensions
220x150x24 mm

AHA-BUCH GmbH

Einbeck, Germany

5-star seller

AbeBooks seller since August 14, 2006

Shipping rates from Germany to U.S.A.

Item7 to 10 business days5 to 7 business days
First item£ 29.67£ 38.14
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AHA-BUCH GmbH

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Einbeck, Germany 37574