The item is in good condition and works perfectly, however it is showing some signs of previous ownership which could include: small tears, scuffing, notes, highlighting, gift inscriptions, and library markings.

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Bibliographic Details

Title: Difficult Conversations: How to Discuss What Matters Most
Publisher: Penguin Books
Publication Date: 2000
Language: English
ISBN 10: 014028852X
ISBN 13: 9780140288520
Binding: paperback
Condition: Good

About this title

Synopsis

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.

Review

"These talented communicators blend a daunting array of disciplines into highly readable and practical advice". -- Booklist

"About this title" may belong to another edition of this title.

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Jenson Online Inc
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