Difficult Conversations: How to Discuss What Matters Most
Stone, Douglas
ISBN 10: 014027782X ISBN 13: 9780140277821
Published by Penguin Books, Limited (UK), 2000
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Soft cover
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About this Item
Description:
Seller Inventory # U9780140277821
Synopsis:
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
About the Author: Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Difficult Conversations: How to Discuss What...
Publisher: Penguin Books, Limited (UK)
Publication Date: 2000
Binding: Soft cover
Condition: Very Good
Dust Jacket Condition: 46975889
Signed: 8/22/2026 6:33:43 AM
Edition: 1787380423.