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Bibliographic Details

Title: Development and Reporting of Key Performance Indicators (KPI): Applied to a New Development Aircraft ManufacturingProcess
Publisher: VDM Verlag
Publication Date: 2008
Language: English
ISBN 10: 3639030265
ISBN 13: 9783639030266
Binding: Soft cover
Condition: Like New

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Synopsis

Today, operating figures not only provide information about the performance of a company, because they rather act as instruments for management, controlling up to motivation. They therefore need to be embedded in the company’s strategy. Traditional performance measurement systems (PMS), mainly based on financial figures, do not meet the requirements of high performance companies anymore. For the development of modern PMS it is essential to define key performance indicators (KPI). They are agreed metrics from various domains reflecting the organization’s strategy and are key to operational success. The objective of this diploma thesis is to theoretically develop and empirically apply a model that can be used to define KPI. Based on the research of management information needs, the model combines two methods: a strategic- driven top-down approach as well as an experienced-driven bottom-up approach. This leads to a well-balanced selection of KPI and as a second objective, detects potentials in a more efficient way of reporting KPI.

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Phatpocket Limited is a world class secondhand bookstore located in the Hertfordshire countryside in the United Kingdom. We specialize in textbooks across an enormous variety of subjects. We aim to provide a low cost source of high quality textbooks to the academic community. We also have a sizable collection of rare and collectible books. We are dedicated to providing our customers with the highest standard of customer service in the bookselling business.Phatpocket Limited is registered in England and Wales: No. 04924751.

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