Designing Systems and Processes for Managing Disputes (Aspen Coursebook)
Rogers, Nancy H.
ISBN 10: 1454880821 ISBN 13: 9781454880820
Published by Aspen Publishing, 2018
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About this Item
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Synopsis:
Designing Systems and Processes for Managing Disputes features a hands-on, interdisciplinary approach with wide-ranging practical applications. Seven real-life case studies and numerous examples have students designing and implementing a process for resolving and preventing disputes where traditional processes have failed. This is a must-read for students and practitioners alike.
New to the Second Edition:
- A chapter-long focus on facilitation skills for designers
- The addition of a seventh central case study related to processes following the Trayvon Martin shooting in Sanford, Florida
- A new appendix with an overview of mediation for students who have not taken a prior course in mediation
- An interesting new story by a Brazilian judge who used Designing Systems and Processes for Managing Disputes to create new processes to resolve multiple cases, some pending over 20 years, arising from lands taken to create a new national park
- A new question focusing on the issues related to designing court-connected mediation programs
- Updates throughout all chapters and the appendix
Professors and students will benefit from:
- Focus on skills development for dispute systems designers
- A multidisciplinary approach
- Biographies of designers, providing students with a sense of how to get into dispute systems design work
- An appendix assisting students who have no background in dispute resolution, with brief overviews of negotiation, mediation, and arbitration
- Problems and exercises to help students apply their learning
- Examples of complex disputes
- Featured disputes including eBay, a child abuse claims tribunals, court-related mediation, intra-institutional disputes, and community and post-violence conflicts
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Designing Systems and Processes for Managing...
Publisher: Aspen Publishing
Publication Date: 2018
Binding: Soft cover
Condition: New
Edition: 2nd Edition
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