Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations
Language: English
Published by John Wiley & Sons Inc, 1995
- Hardcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Very good
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Add to basketItem description from seller
As social stresses escalate and organizations experience more turbulence and uncertainty, conflict in the workplace is on the rise. Corporations, government agencies, and other organizations are finding it increasingly more productive and much more cost-effective to be proactive in designing systems to manage this inevitable conflict, whether systemic or interpersonal. And, as the business climate is getting more turbulent, conflict is increasing and demands attention.This book presents a clear, step-by-step approach for developing and evaluating conflict management systems within any organization. The authors, both prominent experts in Alternative Dispute Resolution (ADR) practice, government, and the field of conflict resolution present a structured process for helping organization development and human resource professionals and consultants to assess programs to improve them or implement new ones.
Seller Inventory # 00110661946
- Title
- Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations
- Author
- Cathy A Costantino
- Publisher
- John Wiley & Sons Inc
- Publication year
- 1995
- Condition
- Very Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0787901628
- ISBN 13
- 9780787901622
Conflict in the workplace is always an eventuality. But it needn'tbe so costly or counter-productive. This book presents a clear,step-by-step approach for developing conflict management systemswithin any organization that anticipate the inevitability ofconflict and deal with it in a effecient, cost-effective way. Theauthors, both promiment experts in the field, present a structuredprocess for assessing conflict management programs in order toimprove them or to implement new ones. As such, this book serves asan excellent resource for organization development and humanresource professionals and consultants interested in proactivelytackling the business concerns that conflict brings.
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World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
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