Designing Collaborative Systems: A Practical Guide to Ethnography (Computer Supported Cooperative Work) Crabtree, Andy
Language: English
Published by Springer, 2003
- Softcover
- Used

Seller: online-buch-de, Dozwil, Switzerlandonline-buch-de
AbeBooks seller since April 4, 2011
Condition: Used - As new
£ 45.04
Quantity: 1 available
Add to basketItem description from seller
neuwertig, ungebraucht.
Seller Inventory # 47-5-60
- Title
- Designing Collaborative Systems: A Practical Guide to Ethnography (Computer Supported Cooperative Work) Crabtree, Andy
- Author
- Crabtree, Andy
- Publisher
- Springer
- Publication year
- 2003
- Condition
- gebraucht; wie neu
- Binding
- Paperback May 12, 2003
- Language
- English
- ISBN 10
- 1852337184
- ISBN 13
- 9781852337186
- Series
- Book 10 of 61: Computer Supported Cooperative Work
"Synopsis" may belong to another edition of this title.
Review
From the reviews:
"The text is emminently readable. Crabtree is able to synthesize and reflect upon material from a number of areas ... with great clarity of argument. This makes such complex and diverse subject matter approachable for all types of audiences from the social science to computer science, from research to academia.
The requirements problem discussions in Chapter1 provide a most coherent and convincing argument about the problems associated with both traditional requirements gathering techniques and more cognitively focused HCI approaches for socially situated software. This should be compulsory reading for all students of HCI/CSCW/software requirements."
Geraldine Fitzpatrick, University of Sussex - The Computer Journal, Vol 47, No 3, 2004
Fieldwork methods and sociological analysis have become increasingly
relevant for designing interactive systems, but how to bring fieldwork,
analysis and design together is still mysterious. Crabtree provides a
unique insider's perspective and demonstrates the applicability of
ethnomethodological analysis throughout the process of design. As well as
providing valuable lessons to practitioners, his book will also contribute
significantly to ongoing debates about the role, contribution, and
practicalities of these methods.
Paul Dourish, University of California, Irvine, USA
"Of the various perspectives that jostle together under the rubric of ethnography, ethnomethodology has often held the most appeal for designers. Yet, surprisingly, there has not been a systematic explication of ethnography and ethnomethodology for the purposes of system design. Andy Crabtree puts this to rights in a comprehensive, informative, and accessible practical guide which will be of great value to not only designers but also the ethnographers who work with them."
(Graham Button, Lab. Director, Xerox Research Centre, Europe)
"Not only is the book a must for those interested in bringing a social dimension to the system design process, it also makes a significant contribution to ethnomethodology."
(Professor John A. Hughes, Lancaster University, UK)
"This book makes a significant contribution, reflecting the work of ethnography itself, in accounting for the practical work of understanding and design in a coherent and accessible manner. This book could be read equally by ethnographers as a book about applied ethnomethodologically informed ethnography, and by designers or developers as a book about how to apply an understanding of the ‘real world, real time character of work’ ... ." (Geraldine Fitzpatrick, The Computer Journal, Vol. 47 (3), 2004)
"Andy Crabtree’s is a slim, quiet, slightly academic book that somehow manages to bring the airy theoretical concepts to life, and to recommend simple and practical ways of using the ideas ... . Crabtree has produced a fine pioneering essay which sketches, on the basis of a mountainous literature, how in principle ethnography could migrate from the research lab of a university to the research and development lab of a large software or systems corporation." (Ian Alexander, Requirenautics Quarterly, July, 2003)
"About the title" may belong to another edition of this title.
online-buch-de
Dozwil, Switzerland
AbeBooks seller since April 4, 2011
Shipping rates from Switzerland to U.S.A.
| Item | 7 to 14 business days | 8 to 15 business days |
|---|---|---|
| First item | £ 30.87 | £ 30.87 |
Payment methods
- Paypal
Store description
Bei antiquarischen Büchern ist die Zustandbeschreibung immer als "altersgemäss" zu verstehen. Sie können natürlich auch Fotos der gewünschten Position anfördern. Wir freuen uns über Ihr Vertrauen und auf Ihre geschätzte Bestellung. Fragen Sie uns einfach nach.
Seller's business information
Biopuls GmbH
Amriswilerstrasse 10, Biopuls GmbH
Dozwil, Switzerland 8582
Terms of sale
Die Bücher werden in der Regel bis 48 Stunden nach
Bestelleingang verschickt. Die Versandkostenpauschalen basieren auf Durchschnittswerten für unter 1 kg schwere Bücher. Versand in einem
Luftpolster- oder Kartonumschlag.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to online-buch-de, Dozwil, Switzerland, +41 079-4124641, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Die Ware wird in der Regel innerhalb von 48 Stunden nach Bestelleingang verschickt. Bitte entnehmen Sie den voraussichtlichen Liefertermin Ihrer Bestellbestätigung. Die Versandkostenpauschalen basieren auf Durchschnittswerten für 1 kg schwere Bücher. Über abweichende Kosten (z.B. wegen eines sehr schweren Buches) werden Sie gegebenenfalls vom Verkäufer informiert.