Design and Management Service Processes: Keeping Customers for Life
Rohit Ramaswamy
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Ancien livre de bibliothèque. Légères traces d'usure sur la couverture. Edition 1996. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Slight signs of wear on the cover. Edition 1996. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # D-033-341
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Title: Design and Management Service Processes: ...
Publisher: Prentice Hall
Publication Date: 1996
Binding: Softcover
Condition: Bon
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