Design and Management Service Processes: Keeping Customers for Life (Engineering Process Improvement Series)
Ramaswamy, Rohit
ISBN 10: 0201633833 ISBN 13: 9780201633832
Published by Prentice Hall, 1996
Used
Soft cover
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WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
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About this Item
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Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Seller Inventory # wbb0021730182
Synopsis:
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About the Author: Rohit Ramaswamy is Technical Manager at the Technology Realization Center, AT&T Labs.
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Bibliographic Details
Title: Design and Management Service Processes: ...
Publisher: Prentice Hall
Publication Date: 1996
Binding: Soft cover
Condition: Good
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Design and Management Service Processes: Keeping Customers for Life (Engineering Process Improvement Series)
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Design and Management Service Processes: Keeping Customers for Life (Engineering Process Improvement Series)
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Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR002825962
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Design and Management of Service Processes: Keeping Customers for Life
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Design and Management of Service Processes: Keeping Customers for Life (Engineering Process Improvement)
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780201633832
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Design and Management of Service Processes: Keeping Customers for Life (Engineering Process Improvement)
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Paperback. Condition: Very Good. Design and Management of Service Processes: Keeping Customers for Life (Engineering Process Improvement) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780201633832
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Design and Management Service Processes: Keeping Customers for Life
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1050grams, ISBN:9780201633832. Seller Inventory # 9161321
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Design and Management of Service Processes: Keeping Customers for Life
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Condition: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pen & pencil markings In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1050grams, ISBN:9780201633832. Seller Inventory # 9469184
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Design and Management Service Processes : Keeping Customers for Life
Published by
Pearson Education, Limited, 1996
ISBN 10: 0201633833
ISBN 13: 9780201633832
Used
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Condition: Good. 1ST. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 11170137-6
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Design and Management Service Processes : Keeping Customers for Life
Published by
Pearson Education, Limited, 1996
ISBN 10: 0201633833
ISBN 13: 9780201633832
Used
Softcover
First Edition
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. 1ST. Used book that is in clean, average condition without any missing pages. Seller Inventory # 12783631-6
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Design and Management Service Processes: Keeping Customers for Life (Engineering Process Improvement Series)
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,950grams, ISBN:9780201633832. Seller Inventory # 9157385
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