Deploying Cisco Unified Contact Center Express
Luo, Michael HouTong
ISBN 10: 1329184629 ISBN 13: 9781329184626
Published by Lulu.com (edition Second Edition), 2015
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Paperback
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About this Item
Description:
It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 1329184629-11-1
Synopsis:
Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep. Written by Michael HouTong Luo, CCIE# 6183 (Routing/Switching and Collaboration), author of "Deploying Cisco Unified Presence".
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Bibliographic Details
Title: Deploying Cisco Unified Contact Center ...
Publisher: Lulu.com (edition Second Edition)
Publication Date: 2015
Binding: Paperback
Condition: Very Good
Edition: Second Edition.