Dealing with Screamers, Liars, and Criers
Language: English
Published by Page Publishing, Inc., 2022
- Hardcover
- New
Seller: moluna, Greven, Germanymoluna
AbeBooks seller since July 9, 2020
Condition: New
£ 26.66
Quantity: Over 20 available
Add to basketSeller Inventory # 749855678
- Title
- Dealing with Screamers, Liars, and Criers
- Author
- Scheele, Charlie
- Publisher
- Page Publishing, Inc.
- Publication year
- 2022
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1662484631
- ISBN 13
- 9781662484636
The title of this book, Dealing with Screamers, Liars, and Criers, may be a bit misleading to people who do not engage in the sales and service field. Dealing with screamers, liars, and criers has nothing to do with controlling children or managing their lives. But if you do work for a business to help with problem resolution or direct sales, you know exactly what I speak of.
This book has everything to do with overcoming your client's negative behavior while promoting goods and services or even persuade your fellow workers to your opinions and beliefs.
At times, the distinction between naughty children and clients is hardly noticeable. Unfortunately, part of sales is dealing with screamers, liars, and criers. Many people have little or no technical training in the managing a contact. Rarely to you get this technical training. But my lifelong search for excellence in sales and service will show the reader the path to learning and succeeding.
This book is not exclusive to sales professionals, for there are many ways one can be a salesperson. It may mean professing your opinion concerning a business decision. Or even more importantly, it may help you sell the most valuable product you have, yourself, when you interview for a job.
Do you know how to deal with clients under the worse of conditions? This book will show you signposts to success. Within, you may learn many techniques and systems to do so.
This book is dedicated to help you excel at sales and customer service. It will help you manage sales contacts and what it takes to be the best in your trade.
"Synopsis" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 26 to 60 business days | 26 to 60 business days |
|---|---|---|
| First item | £ 42.10 | £ 42.10 |
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Store description
Online Handel nur mit Neubüchern
Seller's business information
Moluna GmbH
Engberdingdamm 27
Greven, Germany 48268
Terms of sale
About Us
Legal website operator identification:
Moluna GmbH
Represented by the general manager Helge Blischke
Engberdingdamm 27
48268 Greven
Germany
Telephone: 02571/5698933
Telefax: 02571/5698930
E-Mail: abe@moluna.de
VAT No.: DE296281834
listed in the commercial register of the local court Steinfurt
Commercial register number - Part B of the commercial register - 10553
We are a member of the initiative „FairCommerce“ since 24.07.2015.
For more information, see: www.haendlerbund.de/faircommerce.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
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To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
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You shall send back the goods or hand them over to moluna, Greven, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
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