Dealing with an International Clientele: Communications, Diplomacy and Etiquette (Information Services Management Series)

Meredith, Meri

ISBN 10: 3598243707 / ISBN 13: 9783598243707

Published by De Gruyter Saur, 2005

About this Item

Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.

Seller Inventory # wbs7256679031

Bibliographic Details

• Title: Dealing with an International Clientele: Communications, Diplomacy and Etiquette (Information Services Management Series)
• Publisher: De Gruyter Saur
• Publication Date: 2005
• Language: English
• ISBN 10: 3598243707
• ISBN 13: 9783598243707
• Binding: Hardcover
• Condition: Like New
• Weight: 544.3 grams

About this title

Synopsis

This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language.

About the Author

Meri Meredith is an Assistant Professor and Reference Librarian at the Ohio State University.