Dealing with and Angry Public: The Mutual Gains Approach to Resolving Disputes
Susskind, Lawrence & Field, Patrick
Language: English
Published by The Free Press, a division of Macmillan, Inc, New York, 1996
- Hardcover
- Used
Seller: Xochi's Bookstore & Gallery, truth or consequences, NM, U.S.A.Xochi's Bookstore & Gallery
AbeBooks seller since September 17, 2004
Condition: Used - Very good
£ 16.84
Quantity: 1 available
Add to basketItem description from seller
276pp.incl.index; HB quarter-bound red&blk.w/silver; some rub&sun w/usual shelfwear; ink underline¬es throughout; notes,bk.pastedwn.; otherwise clean,tight pgs. DJ blk.&red w/white; rubbed w/some sml.tears. Business mangement & public relations.
Seller Inventory # 015751
- Title
- Dealing with and Angry Public: The Mutual Gains Approach to Resolving Disputes
- Author
- Susskind, Lawrence & Field, Patrick
- Publisher
- The Free Press, a division of Macmillan, Inc, New York
- Publication year
- 1996
- Condition
- Very Good
- Dust jacket
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0684823020
- ISBN 13
- 9780684823027
- Edition
- 1st
- Dimensions
- 8vo - over 7¾" - 9¾" tall
- Seller catalogs
- Stan
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Xochi's Bookstore & Gallery
truth or consequences, NM, U.S.A.
AbeBooks seller since September 17, 2004
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 3.72 | £ 8.17 |
Payment methods
- Check
- Money Order
- Paypal
Store description
3,000 sq ft 35,000 + books mostly out of print, rare, many foreign language. especially strong in NATIVE AMERICA, WESTERN AMERICANA,SCIENCE, TECHNICAL,ART. Been here 30+. No international orders please too many scammers (Australians) and constantly changing rules and people in Germany complaining and adding weird new hoops (Extended Producer Responsibility) to jump through. Every country wants it's own tax form and tax ID and and VAT Number and IOSS ID or countless other acronyms that change weeksly and it's not worth it for us sorry.…
Specialty
used, rare, and out of print books, Southwestern, biology, archaeology, psychology, NUCLEAR TECHNICAL, WESTERN AMERICANA, NATIVE AMERICANA, MILITARY, AVIATIONSeller's business information
Xochi's Bookstore & Gallery
NM, U.S.A.
Terms of sale
Form of Payment: Visa, Mastercard, Discover, Money Orders, Checks
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Xochi's Bookstore & Gallery, truth or consequences, New Mexico, U.S.A., +1 5758947685, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.