Dealing with and Angry Public: The Mutual Gains Approach to Resolving Disputes

Susskind, Lawrence & Field, Patrick

ISBN 10: 0684823020 / ISBN 13: 9780684823027

Published by The Free Press, a division of Macmillan, Inc, New York, 1996

About this Item

276pp.incl.index; HB quarter-bound red&blk.w/silver; some rub&sun w/usual shelfwear; ink underline&notes throughout; notes,bk.pastedwn.; otherwise clean,tight pgs. DJ blk.&red w/white; rubbed w/some sml.tears. Business mangement & public relations.

Seller Inventory # 015751

Bibliographic Details

• Title: Dealing with and Angry Public: The Mutual Gains Approach to Resolving Disputes
• Publisher: The Free Press, a division of Macmillan, Inc, New York
• Publication Date: 1996
• Language: English
• ISBN 10: 0684823020
• ISBN 13: 9780684823027
• Binding: Hardcover
• Edition: 1st
• Condition: Very Good
• Dust Jacket Condition: Very Good
• Seller catalogs:
  • Stan

About this title

Synopsis

Describes strategies for overcoming objections to initiatives in both the private and public sectors and for handling public relations crises.

About the Author

Lawrence E. Susskind is Ford Professor of Urban and Environmental Planning at MIT, President of the Consensus Building Institute, and one of America's most experienced public dispute mediators.