Title: Dealing with an Angry Public: The Mutual Gains Approach To Resolving Disputes
Publisher: Free Press
Publication Date: 1996
Language: English
ISBN 10: 0684823020
ISBN 13: 9780684823027
Binding: Hardcover
Condition: Good

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Synopsis

Describes strategies for overcoming objections to initiatives in both the private and public sectors and for handling public relations crises.

About the Author

Lawrence E. Susskind is Ford Professor of Urban and Environmental Planning at MIT, President of the Consensus Building Institute, and one of America's most experienced public dispute mediators.

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