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Our Complete Contact Address
Gyan Books Pvt Ltd.
5 Ansari Road, Daryaganj, New Delhi-110002
amit@gyanbooks.com, Ph. 0091-9899492060
PAN No. AAACG4699N
Authorised Representative Amit Garg

Books listed here are new. All our shipments are through Air Mail only. Extra
shipping may be required in case of multi-volume sets. We can offer Courier
charges of $10/- per kgs to USA and Europe if the ordered quantity of books is
more than 10 kgs. We have special discount for multiple purchase of a single
book. Contact us for special courier/DHL rates. You have the option
of making payment through Visa/Master and Cheques favouring "GYAN BOOKS
PVT.LTD.and payable at US/India are also accepted. We also accept payment
through PAYPAL in favour of "amit@gyanbooks.com". Books are generally shiped
within 0-5 days from the date of order and it takes about 12-20 working days for
delivery to US/UK/Canada/Japan and most other countries. You may return books in
case you receive them in damaged condition. Return books would be replaced
immediately.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Gyan Books Pvt. Ltd., Delhi, India, +91 9899492060, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1Kgm. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. We give extra discount for the bulk purchase orders. Our prices includes shipping charges. The customer do not have to pay any extra charges at the time of delivery but if your Country charges VAT and customs that has to be born by the customer. Time Limit up for discount, we will come with new discount soon.