Data Mining: Product Recommendation Systems Based on Customer Reviews Using Text Mining

Sabah Mustafa, Iman; Balaji B, Saravana

ISBN 10: 6208117666 ISBN 13: 9786208117665

Published by LAP LAMBERT Academic Publishing, 2024

Language: English

Condition: New Soft cover

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Bibliographic Details

Title

Data Mining: Product Recommendation Systems Based on Customer Reviews Using Text Mining

Publisher

LAP LAMBERT Academic Publishing

Publication Date

2024

Language

English

ISBN 10

6208117666

ISBN 13

9786208117665

Binding

Soft cover

Condition

New

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About this title

Synopsis

The book describes a review of a new product recommender system that uses natural language processing (NLP) and text mining to analyze customer reviews. This system, designed to enhance product recommendations, processes reviews from platforms like Amazon and eBay to categorize and rank products based on user queries. It clusters products according to features mentioned in reviews and ranks them based on sentiment (positive or negative). The proposed system, PR-CT, was tested against existing systems using metrics such as Precision, Recall, F1 Score, and Average Response Time, and was found to perform better. However, the abstract notes that more data and development are needed to improve the system's efficiency.

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