Customers Rule! Why the E-Commerce Honeymoon is over and where Winning Businesses Go From Here

Blackwell, Roger D.

ISBN 10: 0609608657 ISBN 13: 9780609608654
Published by Crown Business, 2001
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Synopsis:

Explains how any company can build a long-term strategy for an online business that will survive what the authors predict will be an e-commerce revolution by implementing customer-oriented principles. 25,000 first printing.

About the Authors: Kristina Stephan is vice president of Blackwell Associates.

Dr. Roger D. Blackwell is professor of marketing in the Max M. Fisher College of Business at Ohio State University and the author of <b>From Mind to Market</b> and coauthor of <b>Consumer Behavior</b>. He serves on the boards of several NYSE, NASDAQ, and private corporations in retailing, technology, and distribution and is president of Blackwell Associates, a marketing consulting firm. <br><br>Kristina Stephan is vice president of Blackwell Associates and coauthor of<b> Contemporary Cases in Consumer Behavior</b>, and serves on the boards of a transportation and logistics firm and the United States Figure Skating Association.

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Bibliographic Details

Title: Customers Rule! Why the E-Commerce Honeymoon...
Publisher: Crown Business
Publication Date: 2001
Binding: Hardcover
Condition: Good

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ISBN 10: 0609608657 ISBN 13: 9780609608654
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Blackwell, Roger D.
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Blackwell, Roger D., Stephan, Kristina
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ISBN 10: 0609608657 ISBN 13: 9780609608654
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