From
World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since 20 December 2007
Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00059701482
Explains how any company can build a long-term strategy for an online business that will survive what the authors predict will be an e-commerce revolution by implementing customer-oriented principles. 25,000 first printing.
About the Authors:
Kristina Stephan is vice president of Blackwell Associates.
Dr. Roger D. Blackwell is professor of marketing in the Max M. Fisher College of Business at Ohio State University and the author of <b>From Mind to Market</b> and coauthor of <b>Consumer Behavior</b>. He serves on the boards of several NYSE, NASDAQ, and private corporations in retailing, technology, and distribution and is president of Blackwell Associates, a marketing consulting firm. <br><br>Kristina Stephan is vice president of Blackwell Associates and coauthor of<b> Contemporary Cases in Consumer Behavior</b>, and serves on the boards of a transportation and logistics firm and the United States Figure Skating Association.
Title: Customers Rule! Why the E-Commerce Honeymoon...
Publisher: Crown Business
Publication Date: 2001
Binding: Hardcover
Condition: Good
Seller: The Book Cellar, LLC, Nashua, NH, U.S.A.
hardcover. Condition: New. Has slight shelf wear to dust jacket. A portion of your purchase of this book will be donated to non-profit organizations.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders. Seller Inventory # 10227772
Seller: The Book Cellar, LLC, Nashua, NH, U.S.A.
hardcover. Condition: Fine. Almost new book.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders. Seller Inventory # 10014629
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. 1st. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 42316012-6
Seller: Shelley and Son Books (IOBA), Hendersonville, NC, U.S.A.
Hardcover. Condition: Fine. Dust Jacket Condition: Near Fine. Inscribed by the author to the former owner. Fine hardcover in near fine dust jacket. This book would make a great gift. Full refund if not satisfied. Signed. Seller Inventory # 028219
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Signed Copy . Like New dust jacket. Signed by author on front endpage. Label on front endpage. Seller Inventory # R11OS-00121