Customers Lead (Paperback)

Language: English

Published by Tredition Gmbh, 2026

3567003283 / 9783567003288

  • Softcover
  • New
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Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail

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Paperback. The book is divided into three parts that build on one another but can be read independently. Part 1 examines the conditions under which employees commit themselves voluntarily and the role their personal goals play in that. Part 2 surveys the established leadership theories and styles and works out their reach and their limits. Part 3 presents internal customer orientation as the solution, including the tools for introducing it and the metrics for measuring its success. Because the reliability of internal processes can be measured, weaknesses in individual parts of the company can be detected early. Numerous management tools and 21 case studies from business practice make the concept applicable, and verifiable, in day-to-day operations. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Seller Inventory # 9783567003288

Title
Customers Lead (Paperback)
Author
Andreas Von Schubert
Publisher
Tredition Gmbh
Publication year
2026
Condition
new
Binding
Paperback
Language
English
ISBN 10
3567003283
ISBN 13
9783567003288

Grand Eagle Retail

Bensenville, IL, U.S.A.

5-star seller

AbeBooks seller since October 12, 2005

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